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Sept. 5, 2003
Customer Service Awards
The University is seeking nominations for customer service awards.
The honors are part of the Customer Service Celebration coming Oct. 8,
to recognize those GW employees and departments that exemplify the University’s
commitment to customer service.
The Customer Service Enhancement Award is a departmental honor given in
recognition of a special project/initiative developed by the department
in order to enhance the service provided to customers. This award will
be presented based upon a self-nomination. Departments that have created
and implemented a customer service enhancement project/initiative are
encouraged to apply.
Additional awards will be presented to customer service staff based on
nominations from three primary GW constituencies: faculty, staff and students.
The Faculty’s Choice Award will be presented to a department or customer
service staff member who has provided excellent customer service. The
award will be presented based upon faculty nominations documenting a particular
situation in which the nominee provided excellent service to a customer
(either internal or external).
The Staff’s Choice Award will be presented to a department or customer
service staff member who has provided excellent service. The award will
be presented based upon staff nominations documenting a particular situation
in which the nominee provided excellent service to a customer (either
internal or external).
The Student’s Choice Award will be presented to a department or customer
service department or staff member who has provided excellent service
to a GW student. The award will be presented based upon student nominations
documenting a particular experience in which the student received exceptional
service.
Nominations for all awards are due by 5 pm, Sept. 12, and may be made
online at http://service.gwu.edu/celebration/nominations.html.
Nominations received after the deadline will not be accepted. If you have
any questions regarding any of these awards, visit http://service.gwu.edu/celebration,
or E-mail the Committee to Celebrate Customer Service at service@gwu.edu.
Send feedback to: bygeorge@gwu.edu
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