Humanization is an essential ingredient to systems age survival.



I have argued that a central problem of our young Systems Age is that of humanizing organizations: increasing the compatibility of organizational and individual objectives. Solution of this problem in whole-oriented organizations requires developing relevant incentives and ways of providing individuals with more meaningful participation in their organizations. Such participation implies giving individuals a role in making those decisions that affect them directly and rewarding them appropriately for improved performance and increased responsibility. There is extensive evidence that such participation produces increased satisfaction and improves organizational performance.

Efforts to democratize organizations have been more extensive in industry than in government. But, as The New York Times pointed out, not much has been done even in industry. . . . Historians of the future may well look back on this effort as one in which there was "too little, too late." (RF 53)



This page was last updated on July 24, 1996, by Dr. Umpleby.